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Home | Internet-and-Businesses-Online | Forums | Forum Perils for Cu ...

Forum Perils for Customer Relationship Management

Submitted by admin on 2005-10-05 and viewed 2089 times.
Total Word Count: 788   
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Forums are not only useful for sharing ideas and web-networking - they can also be used as part of your customer relationshiop management strategy. This second article covers the negative impact forums can have on your customer relationship management initiatives - both through your own actions, as well as those of unhappy customers.